This Privacy Policy describes how Bedrock Property Management (“Bedrock,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at http://www.bedrockmanagement.com (the “Site”). By using the Site, you agree to the practices described in this Policy.
We may collect the following types of information when you interact with our Site:
Personal information you provide directly, including:
- Name, email address, phone number, and mailing address
- Property information and rental inquiry details
- Any information submitted through contact forms or applications
Technical and usage information collected automatically, including:
- IP address, browser type, and device information
- Pages visited, time spent on the Site, and referral source
- Cookie and analytics data
We may use the information we collect to:
• Respond to your inquiries and service requests
• Provide property management, leasing, and resident-related services
• Process rental applications and maintenance requests
• Improve our website and overall customer experience
• Send communications, updates, promotions, and company news
• Maintain security and prevent fraud
• Comply with applicable legal obligations
Our Site uses cookies, analytics tools, and similar tracking technologies to improve functionality, marketing performance, and user experience. You may modify your browser settings to decline cookies, though some portions of the Site may not function properly if you do.
We may use third-party analytics, advertising, and tracking technologies to better understand how visitors interact with our Site. These may include:
- Google Analytics 4
- Meta/Facebook Pixel
- Call tracking technologies
- Cookie consent and preference management tools
These technologies may collect information about your device, browsing behavior, referral source, and interactions with the Site in accordance with their respective privacy policies.
If you provide your mobile phone number and consent to receive text messages from us, we may send you communications related to property inquiries, application status updates, maintenance requests, and other service-related matters. Standard message and data rates may apply. Message frequency will vary.
By providing your mobile number and opting in to text communications, you consent to receive automated and non-automated text messages from Bedrock at the number provided. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@bedrockmanagement.com.
Opting out of text messages will not affect your ability to receive services from us.We do not share your mobile number with third parties for their own marketing purposes. Text message consent is not a condition of any purchase or service.
Some browsers transmit “Do Not Track” (DNT) signals to websites. Because there is no industry-wide standard for how to respond to DNT signals, our Site does not currently alter its data collection or use practices in response to DNT signals. If a standard is established in the future, we will reassess our practices accordingly.
We do not sell your personal information. We may share information with trusted third party vendors or service providers who assist in operating our business, including:
- Website hosting providers
- Payment processors
- Property management software providers
- Maintenance coordination vendors
- Marketing or analytics providers
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer, merger, acquisition, or restructuring. In the event of any such transaction, we will notify you via notice on this Site if your personal information becomes subject to a different privacy policy.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. The following general guidelines apply:
- Rental inquiry and contact form submissions: retained for up to two (2) years from the date of submission, or for the duration of the associated tenancy if applicable
- Rental applications (approved): retained for the duration of the tenancy and for a period of at least three (3) years after termination of tenancy, consistent with applicable landlord-tenant recordkeeping requirements
- Rental applications (denied): retained for no longer than two (2) years from the date of the decision, unless a longer period is required by applicable lawWebsite analytics and technical data: retained in accordance with the applicable third-party provider’s retention policies
When personal information is no longer needed, we dispose of it in a secure manner consistent with its sensitivity.
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
This Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take prompt steps to delete that information.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal exceptions
- Opt out of marketing communications at any time
- Opt out of certain types of targeted advertising or data processing where applicable by law
To exercise any of these rights, please contact us using the information in Section 14 below. We will respond to verifiable requests within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.
Residents of certain states may have additional rights under applicable state privacy laws. This section provides supplemental disclosures for residents of states with comprehensive privacy legislation.Tennessee. The Tennessee Information Protection Act (TIPA) provides
Tennessee consumers with rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of the sale of personal data, targeted advertising, and certain profiling activities. To submit a request under TIPA, please contact us using the information in Section 14.
California. If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with additional rights, including the right to know what personal information we collect, use, disclose, or sell; the right to delete personal information; the right to correct inaccurate personal information; and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under California law. To submit a California privacy request, please contact us using the information in Section 14.
Other States. Residents of Virginia, Colorado, Texas, Connecticut, and other states with comprehensive state privacy laws may have similar rights. We will honor verifiable privacy requests from residents of all states with applicable privacy legislation in accordance with the requirements of those laws.
To submit any state-specific privacy request, please contact us at info@bedrockmanagement.com with the subject line “Privacy Request” and identify your state of residence. We will respond within the timeframe required by applicable law.
Bedrock Property Management is committed to providing an accessible website experience for all users. If you experience difficulty accessing any portion of this Site or require accommodations, please contact us at info@bedrockmanagement.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Bedrock Property Management
1030 16th Ave S, #440Nashville, TN 37212
info@bedrockmanagement.com
(615) 490-6700